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Model 9800 Central Station Receiver Installation/Operation Manual
1-2 151018
Software:
• Programmable display options for time and date information.
• View or print the history information by priority or by call or by event.
• Two user profiles to control user access to the receiver.
• Supports up to 40 users.
• Listen-in and trap accounts support wild card variables. Up to 20 accounts available per
line card. (20 for listen-in and 20 for trap accounts.)
• Listen-in selectable for direct, hook flash, or PBX phone system.
• Programmable port configuration for automation, printer and backup support.
• 500 event history buffer.
1.2 Optional Accessories
The following accessories for the 9800 are available from Silent Knight Sales Department
unless otherwise indicated. You can contact Silent Knight Sales Department by phone or by
mail. The Sales Department’s toll free and local numbers are 800-446-6444 and 763-493-
6435. Our mailing address is 7550 Meridian Circle, Maple Grove, MN
55369-4927.
Table 1-1: Optional Accessories for the 9800 Central Station Receiver
Item SK Model Description/Comments
Line card 9815 The line card monitors the phone line, detects ring and processes the message
from the communicating panel. This is a 2nd generation line card that also
supports the selection of USA CRT 21 phone service, ring options, call hang time,
and line transmit and receive gain.
Backup battery 6712
See Section 3.10
A 12 VDC 7 AH battery which will provide a minimum 4 hours of backup power
during an AC power loss. (See Section 2.3.2 for UL backup power requirements.)
Parallel printer SK320 The 9800 requires the SK320 parallel printer to generate a hard copy of report
history.
Printer cable Not available
from Silent
Knight
A standard 25-pin cable used to connect the 9800 to an external parallel printer.
Rack-mounting
cabinet
Used to rack mount the 9800 as required by UL. (See Section 2.3.1 for
specifications and vendor information.)
Blank filler panels Used to fill up any unused cabinet spaces as required by UL.
Spare parts kit 9811 9800 receiver replacement parts. Includes motherboard, keypad, and power
supply with switch.
Automation
Software
SK9540W Alarm center receiver software for a single user that supports up to 250 accounts.
For Windows® 98 (2nd Edition).
SK9541W Alarm center receiver software for a single user that supports an unlimited
number of accounts.
- SILENT KNIGHT 1
- Contents 2
- Section 4 3
- Section 5 4
- Section 1 8
- 1.2 Optional Accessories 9
- System Overview 10
- 151018 1-3 10
- Level II 11
- Level III 11
- 1.5 How to Use this Manual 12
- 1.6 Terminology 12
- 1.7 What’s in the Box 13
- Section 2 14
- Agency Requirements 14
- 2.3.1 Hardware Requirements 15
- Section 3 16
- Installation 16
- 3.3 Overview 17
- 3.4 Rack Mounting 18
- 3-4 151018 19
- 3.5 Line Card Installation 20
- 3-6 151018 21
- 3.6 Removing Line Cards 22
- 3.7 Telephone Line Connection 23
- 151018 3-9 24
- 3.8.1 Printer Cable Pin-Outs 25
- 3.8.2 Com Ports 1 & 2 26
- 3-12 151018 27
- 3.9 AC Power Cord Connection 28
- 3-14 151018 29
- 10. the . (See Section 3.10.) 30
- 3-16 151018 31
- 3.10 Battery Connection 32
- 3-18 151018 33
- 3.12.1 Receiver Linking Cable 34
- 3-20 151018 35
- 151018 3-21 36
- 3-22 151018 37
- Operation 38
- * Character when 39
- # Character when 39
- 4.2 Displays 40
- 4.2.2.2 LCD Abbreviations 41
- 4.3 Initial System Power Up 42
- 4.4 Log On / Log Off 42
- 4.4.3 Default User Codes 43
- 151018 4-7 44
- 4.5 Modes of Operation 45
- 4.6 Main Menu 46
- 4-10 151018 47
- 4.6.3 Call History 48
- 4.6.4 System History 48
- 4.6.5 System Info 49
- 4.6.6 Set Time & Date 50
- 4.6.7 System Restart 51
- 4.6.8 Printer Menu 52
- 4-16 151018 53
- 4.6.8.1 Print Report 54
- 4-18 151018 55
- 151018 4-19 56
- 4.6.8.2 Edit Event Format 57
- 4.6.8.3 Configure Printer 58
- 4.6.9 Program Menu 59
- 4.6.10 Diagnostics Menu 59
- 4.6.10.1 Phantom Menu 60
- 4.6.10.2 Message Que 61
- 4.6.10.3 Event Log 61
- 4.6.10.4 Format 62
- 4.6.10.5 LC Debug Mode 62
- 4.6.10.6 LC Statistics 63
- 4.6.10.7 Port Status 64
- 4.6.11 PC Connection 65
- 4.7 Listen-In and Hang Up 66
- 4.8 Testing the System 67
- 5.2.1 Programming Fields 69
- 5.3 Programming Choices 70
- 5.4 General Options 70
- 5.4.1 Operation Mode 71
- 151018 5-5 72
- 5.4.2 Display Options 73
- 5-8 151018 75
- General 75
- Options 75
- 151018 5-9 76
- 5-10 151018 77
- 151018 5-11 78
- 5.4.3 Communications 79
- 5-14 151018 81
- 151018 5-15 82
- 151018 5-17 84
- 5-18 151018 85
- Hex data 85
- 151018 5-19 86
- 5-20 151018 87
- Guide (PN 151393) 87
- 151018 5-21 88
- 5-22 151018 89
- 5.4.4 System Options 90
- 5-24 151018 91
- 151018 5-25 92
- 5-26 151018 93
- 5.4.5 Message Queue Options 94
- 5-28 151018 95
- 151018 5-29 96
- 5.4.6 Slave List 97
- 5.4.7 Virtual Receiver 98
- 5.5 Line Device Menu 99
- 5.5.1 Add Device 100
- 5.5.2 Edit Line Card 101
- Programming 102
- 5-36 151018 103
- Line Card 103
- 5-38 151018 105
- 151018 5-39 106
- 5.5.2.3 Handshake Sequence 107
- 151018 5-41 108
- 5.5.2.4 Pulse Format 109
- 151018 5-43 110
- 5-44 151018 111
- 5.5.2.5 Line Options 112
- 5-46 151018 113
- 151018 5-47 114
- Option Support Countries 114
- 5. Press or 115
- 151018 5-49 116
- 5.5.2.6 Listen-In 117
- 151018 5-51 118
- Character Description 118
- 5-52 151018 119
- 151018 5-53 120
- Characters Description 120
- 5.5.2.7 Trap List 121
- 5.5.2.8 Misc. Line Opt 122
- 5-56 151018 123
- 151018 5-57 124
- Table 5-16: Ring Options 124
- Choice Default Comments 124
- 5-58 151018 125
- 5.5.2.9 Ademco Auto Opt 126
- 5.5.2.10 ITI Options Menu 126
- 5-60 151018 127
- ITI Options 127
- Choice Valid Entry Comments 127
- 151018 5-61 128
- Figure 5-17 ITI SCode Menu 128
- 5-62 151018 129
- 151018 5-63 130
- 5-64 151018 131
- 5.5.3 Copy Devices 132
- 5-66 151018 133
- 5.5.4 Clear Device 134
- 5.5.5 View Device 135
- 5.5.6 Rollins 135
- 5.6 User List 136
- 5.6.1 Adding a User 137
- 5.6.2 Editing a User 138
- 5.7 PC Account/Code 139
- Section 6 140
- Compatible Reporting Formats 140
- 6-2 151018 141
- 6.3 Using Contact ID Format 143
- Section 7 144
- 7-2 151018 145
- Table 7-1: Error Messages 145
- 151018 7-3 146
- 7-4 151018 147
- 7.2 Troubleshooting Process 148
- Assembly 149
- 7.3 Replacing the 9800 Fuse 150
- 7.4 Safe Mode 151
- Appendix A 152
- 152
- A-2 151018 153
- Program Mode 153
- 151018 A-3 154
- A-4 151018 155
- 151018 Index-1 164
- Index-2 151018 165
- 151018 Index-3 166
- Index-4 151018 167
- © 2006 Silent Knight 168
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